How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Beautiful!
Good product, arrived according... happy🥳
Fit perfectly in color!!!
In non-reality😍😍😍😍
Excellent quality!
Excellent recommended 100%
It is clearly fake hair that will completely tell in no time, but the price/quality ratio. Certainly 5 stars for a lot of fun
The hair is of good quality, the color is perfect as in the photo. Looks natural👌
Very beautiful
have t used and plan for it looks good .
Super, the beautiful ponytail. Shop recommend. Delivery shwidka. I guessed it, how it went right
Yak in the photo. Edinius minus-to get ready and once to get lost in one.
All right?
Excellent I loved the product better than expected, I will order in another color again since this one is a little clear, but still I am happy for this purchase I recommend this product
Good tail
I recommend it very quickly
Excellent. I love
Haironed just a chudder. Smooth and blackfly. Crack-free, Ale Ale three vazkuvato wear, it is easy to stare. Natural color. For Taku super. Delivery on the same shvidka. Bought Donetsk for a vistup
wow I love my order. its so natural and long. I recommend the seller as my order beats my expectation.
Hard to put
I arrived a day before but it does not seem the same color
Tied up to get along and with the rozsysuvannya blow of vipadai, yak bachite dovzhina as a diva, demand a cut. Khvist is important, the Poki did not think Yogo Yogo correctly zavʼazuvati, ale with a color I guessed at the 100%, delivery is double shvidka.
I received the order, I guessed the color, cold blond, without yellowness, as I wanted. However, it is not convenient to hook it, you need to adapt. Although it is more convenient for me on the pin (hairpin), but here, all the time you are afraid that it will fall. The quality is good, does not shine like other tails and wigs. Really, hair, medium thick. Thank you, seller, for the good, quality product! Wish the seller success and prosperity in business!!!