How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
Write a Review
We Think You’ll Love
Top picks just for you
Love the hair so much I bought 2 of them.
Gorgeous!!!
It feels so real and the color was perfect!
✨Edited review
Best Hair Extensions I've ever owned. Hair quality is nice and softer and I like the color combo.
Very nice extensions. Very good supplier
Soft and beautiful if it is for a long time to order more than two packages
I super recommend already bought 4 times🔝
The quality of excellent hair! The paste of the tape super good and strong .. I had a very satisfied client and the color was exact
awesome quality hair but the customer service experience was the best for me. highly recommended
Size 40 cm 40 bands double sided tape color B1 60 beautiful
Beautiful extension pieces
The amount comes long and the correct color in my case was able to camouflage perfectly with my washed-out blonde tone. Only if you have to treat them carefully since if you do not put the right products, they usually fluff after washing them.
Buying from it has been a third time, excellent quality hair!
Everything is great. Nice quality.🙂👌
Amazing item just as described and better than I expected. Seller was extremely easy to contact and work with. Product was amazing !!
Do not look real hair
Hair is great, but this time a bit thin than other times. thank you
Good hair really like it. Good seller.
Hair is so fine! I adore it! This is my 4th package. It’s so easy to put in and the lock is amazing ❤️🥹
Excellent quality
Very cool but the colors do not correspond
Excellent I will put them on this week. The hair feels great and it didn't take that long to get there.
Beautiful hair, great quality I recommend as much as possible
GOOD