Return and Refund Policy

Order cancellation

All orders may be canceled before shipping. If you have already paid and wish to modify or cancel your order, please notify us within 12 hours of placing the order.

Refunds

We prioritize customer satisfaction above everything else at discounteighty.com. We want you to feel confident shopping with us, and therefore, we offer the following guarantees to everyone who shops with us:

•  You will receive a full refund if you do not receive your order.
• You will receive a full refund if your order does not arrive within the guaranteed time (45 business days, not including 2-5 business days processing).
• You will receive a full or partial refund if the item you receive is not as described.

Full refunds are not available under the following circumstances:

• If your order fails to arrive because of factors in your control, such as an incorrect shipping address being provided, we cannot be held responsible for the non-delivery. However, suppose your order does not arrive due to exceptional circumstances outside our control, such as being held up in customs or delayed by a natural disaster. In that case, we will collaborate with you to resolve the issue.

All our products are backed with a 30-day money-back guarantee. Just message us on the Contact Us page or support@discounteighty.com, and we will refund the purchase price.

Easy Returns

A 30-day money-back guarantee backs all of our products. If you are unsatisfied with your purchase, you may return it to us for a replacement or a refund. We stand behind everything we sell and want you to be delighted with your purchase. Please note that you will be responsible for the cost of returning the item. Before returning the item, don’t hesitate to contact us; we will tell you the process. We are always available to provide you with the best possible solutions!

Please do not return your purchase without authorization.