How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Beautiful bit, very responsive seller, superb little gift with the hair thank you to the seller. I'll come back order. T
Received and even ahead of time. the wig is awesome, I like it very much. And thanks again to the seller for the gifts he gave me.🥰🥰🥰
Very good quality,just like in the Photos. I love it 🥰😇
The hair grew faster than expected, of good quality, and perfectly matched the photo. I am also happy to receive a small gift bag.
Looks just like the picture great quality!!!
This wig is the truth, the wig cap is quite comfortable which is a big deal for a big head girlie like me. It is neatly done and exactly as seen on the displayed picture. The only downside to it for me is the ear area, which I’d have to cut out because it’s more like a 360 degree wig. I was supposed to cut out a braid resting on each ear but sadly I realised they’re both sitting on the elastic band. It is however something I can work with and not so much of a problem. I would totally recommend 👍🏽
great communication from store. great quality hair. easy to install and lightweight. received lots of compliments ☺️shipping was super fast. thanks guys.
great communication from store. great quality hair. easy to install and lightweight. received lots of compliments ☺️
It's very beautiful, feels great, likes this hair, and has received a lot of praise. I will definitely order again
I absolutely love this hair. You get what you pay for. It’s light and super neat. It is indeed knotless and the lace didn’t require tinting for me.
it's perfect, I love everything,Thank you the truth delighted with the order and happy with the service, very attentive, very punctual, I will buy again
very great sellers, communicative ans sweet. they gave me a gift along with my order, which checks out. I love the quality of the hair aswell and want to thank the sellers for all the benefits.
A very beautiful wig, the lace melts very well, making the wig look very realistic. I fell in love with it
Very light weight.I absolutely love this hair 😍received lots of compliments!Arrived on time even came with free gifts and a thank you note
I like everything that I cannot honestly complain about. It looks a lot like my real hair 😍❤ I recommend it.
absolutely love this product it is one of a kind will definitely be ordering another one it just looks wonderful!!!¡
Great Braided wig! This wig is high quality and realistic. The shipping was fast and I am happy with this purchase!!
Love the braids and lace. The braids are not heavy. The lace is phenomenal. The cap fits perfect. Received a lot of compliments. I am pleased with my first braid lace wig.
I'm in love.. I bought it as a gift for my sister, she looks great wearing it. Well bought, its length is real and it looks like a photo. I just want to give myself another one!
Perfect,I genuinely love this so much!The wig is wonderful. It is super easy to fit and you can comb it in several ways. I'm super happy...