How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Top picks just for you
Very good quality, meets Knife expectations. Fast expedition. I recommend to 100%
love the hair. looks just as advertised.
Love it!
This is my go to wig. Hair is so Natural looking everyone thinks its my hair. Shipped so fast and I would definitely buy again
Beautiful!
Really very beautiful as on the photo, arrival in Swiss on time, good communication, I recommend
the hair is exactly how I expected it to be.The quality is amazing.Looking forward to wearing it.I can't wait
👍
Very good quality
Pas mal
The hair is so soft and has a very realistic look. It fits perfectly with the adjustable straps and is secure with the back and front combs. It even came with wig caps! I received so many compliments!
the hair is beautiful, many people like it
I like it. it is very good
I am so happy with the hair 😍
Waouh Super
nice wig. very beautiful indeed. I won't hesitate to come for more wigs in your store. communication was top notch. keep it up. you gained a client in me. thank you.
very nice hair
Very well product for me
It doesn't look like the picture but the wig is beautiful! Curls is natural looking and feels so beautiful and looks wonderful.
Second order, great quality hair
I couldn't believe my eyes, so beautiful very easy to wear, I recommend
Beautiful hair
The wig is fire🔥 I really love it and it arrives very fast! Thank you
Good warm satisfied
Arrived on time Great quality