How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Excellent Product, arrived on time, very manageable meets my expectations.
amazing quality
I was like wow this hair is really nice I would recommend this store just buy true to length ships fast delivery on time I love this hair I’m ordering more run don’t walk before it sells out
Gorgeous
Lots of beautiful hair and human tips are full
love it
Beautiful the truth I will buy again a thousand congratulations Cute Cute Cute Super ambling arrived on time the seller always pending I will order again another
Beautiful wig😍😍😍
listen the seller did not disappoint great ,texture smell no shedding,came less than 2 weeks,I'm in love
Love the quality of your hair.Very soft and not falling off, it is the correct size,I’ll make sure to tell my friends to also purchase from your store.
I bought it because I have long straight hair, so I want to try it.😀👍I used it with it on my head, but the length and size, and something longer and bigger than I thought? How to write yet? I'm not familiar with this, so I have to rewrite it properly. Ro, too.
The best wig is actually very cute abundant fine and beautiful thank you
Excellent purchase, loved, arrived ahead of schedule, would buy again, good seller. Is real human hair.
Very large but good hair quality Bonnet
I loved it very much and it brings a lot of great hair😁
I'm not too sure it suits me. it needs a cut and straighten to look ok.
The wig very beautiful... I will buy it again 10/10
They are beautiful, they have the natural epect wear, I liked it very much worth money spent, I took part V length 12 inch corresponding to 30 cm is over my shoulders as I wanted, are smooth and very soft have no smell, fast seller arrived express day which to said on the estimated delivery, thanks satisfied with my purchase
Not as thick as i was hoping for but still okay product
Very beautiful
Great loved Perfect very beautiful
Exactly like the photo, I am very satisfied
Beautiful .. buy
maravilhoso
It's really beautiful, I love it, it's just as it is in the photo, it's natural.