How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Top picks just for you
is just like picture super fast shipping
excelente
Fast shipping. Nice product :) Thanks
I love it so much its really very good
I really like the wig I recommend the seller
Hair is beautiful but not like the size sent size 12 came 10
Thank you very much, the parcel arrived well and as this one in the picture, I loved my wig. Treatment until delivery is very professional.
Super , very well made, nice material. Delivered fast, will definitely buy again from this seller.
Good quality,will order again
I liked it, I made a mistake in the size but it's beautiful
Beautiful wig👏👏😑👏Super full good quality. I loved I'll buy in this store again
Oh wow am very excited on receiving this it very beautiful just what I ordered I love it so much many people want it on seeing mine and going to order for more for my friends and family 🙏thanks for the first time I receive what I ordered and wanted . Shipped and delivered even before estimated time you guys are amazing
The best
The best supplier, the best quality.
Super recommend
Super recommend the supplier, good product, as per my order, very fast delivery.
Linda
Nice but what the order
Arrived in a good state Thank you
Very beautiful I will buy again ❤️
Amei as perucas
Beautiful, also the photo
Fast delivery, good product
Our Grade 10 I was very afraid, plus the wig is very beautiful😍😍
i am so happy everything is giving👌🥰the size,quality❤️i will order again very soon...i paid R300 at post office😭😭🥺