How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Top picks just for you
Perfect
Good but synthetic hair and vrmt long
I love her, she is natural hair, only when the comb her hair comes out a little but outside of that I love her😍
cute :3
They are serious natural and not synthetic blends very well with dark hair!😍😍👌
They are very beautiful, they shine but not so much. I recommend not combing them with pliers, waffle maker, etc. mine despite having been careful with the Heat were marked and in some parts close to burning. But in general they are parents, the brooches support the extension to your hair well and have the ideal length, even to give volume they remain.
Very beautiful natural hair thank you
Great!!!! Super!
It took a while to take the order, but when discussing it with the people a minute was sent, it arrived earlier than expected (7 days before) it came a little tangled at the bottom but it could be untangled, the hair is soft and shiny does not look synthetic
it looks great and super soft but you need 2 to make your hair look full enough. Also one of the clips came broken...
Good quality
I loved bought 3 screens, to use every day I do not recommend it because it makes a little bit, more for a different day I found it cool
Very nice, soft I asked for two! But with one it was enough!!!!!
Very beautiful
Very cute I loved it a lot
Looking pretty good
This is 3 80cm extentions, great colour match for my shoulder length hair
Rejected for two tizhni in Ukraine. Everything was matched, Edina was puzzled to get confused by the characters. At the vidguks they wrote about the brethren of two pieces, let me on the middle of the thickness of the weave and one.
pretty
The product is really good. I'm like it often
so cute
Very good quality
I love
Fast delivery and amazing quality! Color is as described and looks realistic!
Super Bonitas