How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Top picks just for you
Great, the quality of the product is great. They look natural, very accurate effect.
It is convenient to use, it holds up well, looks like a hairstyle, I recommend, thank you🌹
It is indispensable, very convenient
Everything arrived well packed, the color is good for me.
Thank you very much, good product, comfortable, beautiful, quality is excellent
Love the quality of the hairpin, looks great, beautiful color, fast delivery.
All OK. As described.
It looks super beautiful and natural, I use it daily and I am delighted, it looks real hair, very fast shipping, and the beautiful color, as requested, I recommend without a doubt
The color is the same as ordered!
Not much hair as on the picture but still nice. Looks great and the color is really right
T like
I have loved it as it is done, so that it adapts perfectly to your hair through the comb.
Good value for money,
I loved it. Looked exactly like the photo. Unfortunately I couldn't make the photo. I recommend buying this product in this store. Very well packed.
Very nice extension well size and excellent color, better than expected
It looks perfect, better than I expected, it has to be worn a little because it arrives very flat, it does not look like a hairpiece is very natural and the color number 460 I have gray hair, it is great. Very satisfied with the purchase.
Received in France in 8 days Delivered by Post Choice it's plus fast
Convenient, came quickly. The color came up. Thank you.
I love such things very much
Like it. Very natural. Only for some reason they make a white hairpin. Illogical. It is necessary for the dark.
I had never done my hair so fast. Looks elegant and casual!
All right.
Actually good goods. For my hair but somehow not really suitable
Funny thing. Of course, I will replace the comb with a more convenient one.
Beautiful highlights I was happy to find the tone I wanted.