How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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That lace is perfect! Arrived super fast and the hair is wonderful. It even looks human.
Super j'adore
Beautiful wig and very fast shipping
This very nice fiber and tone is very beautiful, it feels very soft and not so heavy, this beautiful
Very good quality wig and colour was stunning 😍
It is the third time that I order in this store they always reach 10 days the truth is that fast, but this time I arrive long before the week, very fast and efficient
A little shorter than the one in the photo but super magnificent and charming
One of the best wigs I've ever held in my hands. The hair feels silky smooth, the lace doesn't scratch a bit. The seller wrapped it well and shipped it pretty quickly, so my package arrived in splendid condition. I can highly recommend it and will probably order more of them in the future.
Very good product and very faithful the image, looks very natural
i love it, waiting for my wig glue then i can try it on
I am satisfied with the quality, it looks like your hair, it costs this money and you will not regret it. Quite a long wig, just that's what I wanted. Delivered quickly.
Very beautiful and natural look, very tired hair
I loved this hairdo and it has good lace
It came to me before the estimated date, I loved it, it is very soft, the lace is not very big but it is good, just like in the photos, I was afraid to order for the app but this is a good wig that I recommend buying, quite cheap compared to the local ones, It has good dentity for the price, I liked it a lot and it arrived very well packaged.
Beautiful, super realistic
A luxury
I loved it, it's good quality and looks real
People she is incredibly beautiful! Worth a lot!
Good quality, came just as the picture.
Really beautiful looking, soft and natural long curled wig. Great colour with quick secure delivery. Recommended seller.
As described, lace is seamless, easy to style, super cute!!
People This lace is wonderful, very realistic and voluminous too
Wig very nice quality of the hair looks very sweet see with the weather provided the curls are beautiful and the color is pretty
Bella
It exceeded my expectations! Beautiful, long, soft and thick😍