How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
Write a Review
We Think You’ll Love
Top picks just for you
Too Beautiful, arrived on time, just not full!
Cool hair quality and density, not my color, but next time I will order in a different shade in general I recommend :)
This beautiful, and the delivery was quick
it's beautiful
People that perfect hair I swear. For the price I was not expecting anything (I even swore that doll hair would arrive) but the lace is simply perfect, the fiber is great (it doesn't embed easily), it doesn't have artificial shine, the color is beautiful. I have only compliments, I recommend a lot. Buy!! I will buy another color myself
hermosa
Very good the wig I loved the product Arrived in the estimated time
Fast shipping. The wig looks wonderful. It is very light and pleasant to the touch. All friends like it
Deliver on what you promise, I will buy again! Tels thin silky hair
Good quality👌🏻
I love the texture, long and color. The lace makes it look almost real and it works a lot for several cosplays.
Too much beautiful the real wig is a scandal recommended to a thousand
The wig is excellent, with good lace and good density, does not get tangled easily, I am really happy with the purchase, arrived very quickly at Cancun Mx
Amazing!! I asked for 2 same wigs because it is the 4th time I order this brand since I am your fan... I arrive super fast in Mexico (9 days) and really the quality is impressive
Beautiful soft wig with lots of hair
Can buy without fear that it is very worthwhile already has a custom with lace and wig but this surprised me the lace is extremely beautiful very soft looks very human hair it comes with a lot of hair do not know if you can take heat because I didn't iron but that was one of the main reasons I bought She because in one of the comments was that she put up with the flat iron her wire is very clear so does not show the lace she came the perfect size for me I have 1,59 she almost hit her ass and the size of her little piece also fit right in my head I had to squeeze a little
Excellent wig, I like the quality of the hair, it gets tangled like any synthetic hair but it is within the normal, I share a photo of how I stay.
Everything is fine, yak in the photo, Garna yakiste. Recommend
It is very beautiful, very good quality and I arrived fast
Beautiful wig… exactly as I imagined. Very natural
Quick delivery and the most beautiful wig I’ve ever seen could not recommend enough!!
Good and beautiful
Best Shopping in life, she is beautiful, let down some hair in the wash but she is beautiful, untangle very easy, I stayed days with her head and it was super quiet and comfortable
I love it so soft and so long looks exactly like the picture except it’s a little less intense of a colour
Arrived fast. Equal the product of the photo.