How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Top picks just for you
not what I wanted
Very good quality and beautiful. I recommend it
amazing good quality length goes down most of back easy to brush hair dosent fall out
The quality is great! As nice and my real hair extensions. It's long, soft and strong.
Very good product.
Super good material looks real and super easy to put comfortable! I recommend them
Nice product
Shvidka delivery. A crab, practically not visible fabric. Ale me zosim not pidishov in tone, well, my fault
Packed well. Along with the mesh came off a small bundle of hair. From the real ones cannot be distinguished. Painted evenly. The color almost fits mine, maybe a little half-tone. Do not wear for a long time, there is weight. In general, I was satisfied.
Good
Everything OK
Very good JOSC
Very pretty I order them in order to shape the Cosplay of my girl for its 6 years soon (raiponce) the braided and a good quality is holding up well and above all but above all the idea of pliers and top👌
i love it
My daughter. .. All so yak and in the photo.
Ok
Very nice
Seller recommend! Mittevo was given! Goods under fire. A number of children's books, a photo on my photo. Everything is neat at the crab, at the top of the crab is especially unfanciful. So be a friend, if you have to use the important one. I'm yogo for myself a trio of pidstrizhu, for that, for that, for my hair, in buv
Muy hermosa
Super, jakiste, married to a friend, ale load. puzzled
Very satisfied with the product! Somehow it is wonderful, the hairpin holds the hair well. The hue is very, very close to natural. I definitely recommend!! The only negative is that the covers are quite often formed, but it is easy to comb them also no problem.
Very cute product thank you
Love it
This beautiful very beautiful
Book plus soon as expected! I recommend because beautiful effect! It just lacks a little density compared to Knife real hair! But the result is satisfactory