How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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the kid is very happy. looks good but it is hard to hide the real hair under it. thank you. I recommend
I liked it, I think it's good material
Great, looks like real hair, beautiful color
In Ukraine, such a tail of 600 hryvnia costs plus delivery, here it cost 140 hryvnia. Very beautiful and color as picture
I loved it, very natural, excellent quality, I recommend it, very beautiful.
Super quality🔥🔥🔥
Excellent color beautiful material
Thank you😘
Beautiful
perfect amazing
Good, but it's a little heavy.
Very nice and comfortable
Very good quality
bon etat
The only way I could do this would not have to go through the process and I would have a lot of time and energy for the process but it was just so hard for him and I was so exhausted and he was very happy
Beautiful ponytail
I love it, it looks super cute and shiny, very soft I love it :)
In the upper part of the crab you need to add small spikes that would hold up better, but everything is fine👍🏻👍🏻
Very pretty ponytail and really cheap!
Super
Cool but get confused quickly
Beautiful❤️
Garno trimak hairpin, beautiful viglyadak. Ale hairy Vovka and did not guess with color on the tone
This is super! everyone thought that I grew up like mine, the color from the hair did not differ!)))
Excellent Product✅