How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Daughter is delighted!!! All as described!!!
Very beautiful
Shvidka delivery, Garna yakiste
Super quality
Works very well Beautiful rendering
Beautiful😍
Perfect! Received 4 days before the scheduled date, the color matches the requested color
Pleasantly surprised with how good quality is. Thank you!
!!!!!!!!!!!!!!!!!!!!!!!!
On egg and density super. I was angry with the great crab clamp. Nadila for changer. Kolir mylir 10.0, dark 8.13. Maximally natural. It is possible to see it on the bottom of the country.
not best quality but good
Beautiful! Very natural! Recommend
Super for this money, great tail
This cute looks very natural
All right.
ok
It is a real beauty, it has a very good quality and is identical to the COLOR of my cabloooooo!!!. Thank you🙂Infinite!!!.
Excellent quality, I recommend it, it arrived quickly before indicated
Perfect, very beautiful rendering
I am obesessed! Apsolutely obesessed! Came in little bit darker then my hair colour but that’s my mistake. A few strands fall out but that’s okay. Super easy to apply, good quality, quite thick tail!
I am satisfied with this article, I really recommend!❤❤❤❤
I didn't even expect the parcel to arrive in Ukraine very quickly in 2 weeks, the hair clip is very interesting, I like it very cool
Thank you very much to the seller for sending and very fast delivery)) The order was placed 13.04 And The 20.04 has already arrived!) The tail is very beautiful, pleasant to the touch, no extra shine!)) But the color is slightly darker than the light blonde, rather light blond!)) I bought from another seller as well #25, but the tail is lighter than this one)) But the product is worthy! Thanks to the store and the seller!)
Very long as 35 c.m But the longer the heavier and the headache
The product is as described, arrived very quickly in my country. I recommend it.