How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Super bien
The goods arrived quickly. The scythe is good, the elastic is strong enough. As described.
Arrived super fast. Packed well. Great quality. Looks even better than the pictures on site.
Good enough convenient to use
Obviously it looks synthetic but for that price it is perfect, I want it for a costume. It's a pretty thin braid. Is well made.
Gorgeous! Thank you!
Good material
niiice
The well-being came to shvidko. Approximately two tizhni. I will describe the product. I am satisfied with the purchase.
ok
Everything is fine
65 cm long cute brace with elastic band Came very quickly-in one week, but together with other goods.
I got very nice everything came just like in order
I love this ponytail and I always use it because it is comfortable
Scythe me garny viglyad. a good one with a large number of people.
The SOP is very good, very long. Same as in the photo.
Very father does not look so synthetic hair
Item quality is good and light weight but the braid is too thin. Fast one week delivery.
The Pigtail received quite quickly, the hair is silky and rather light will be very good on not very thick hair. On the upper end elastic band that is very convenient for use. Thank you.
I liked them as it looks like natural hair and the size is very good, I bought 2 but it doesn't fit the color I needed but for everything else. I highly recommend the seller and the product. Thank you
Fast delivery. Came in the right color, I liked it.
Amazing braid sitting from the water and easy to use
The same color as my daughter's hair
Huge length!!! Satisfactory
Cool😊