How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Top picks just for you
Very satisfied with my purchase
Wonderful, soft hair, looks really natural hair.
This is a good product would recommed.
Ok
I arrive in 7 days and it is nice for your price
Beautiful braids. Hair is artificial, but thin. Looks good. From the minuses, after the first socks the hairs crawl. It's hard to bring them back. This is not enough for long. You can also take two braids and weave into one.
It's beautiful, it's another braid I ordered😊
This is beautiful but I asked for it very long
Perfect👍🏻
They are really beautiful they do not weigh anything but if you the Combs come out and get tangled
Very nice color and it is the one I asked for thank you very much and excellent arrived all on time
Very beautiful. But it looks fake
Super, I am very satisfied. Thank you very much.
Very nice and long braid, it is like the color of my hair, it does not look artificial, very happy with the purchase, thank you😃
Perfect
Perfect hair extension, lightweight and looks exactly like the pictures, fast shipping
Cute bow the color is the same as the photo
Scythe is just a chudova) Kolir idiyshov) Dovzhina is gorgeous) I want to see more)
Very good
The product meets all conditions.
Super👍
It's light and comfortable to wear by the league doesn't fall, it came fast. And as expected
Well Q could have more volume
Very highly recommended, I bought it without any hope for a play that I did not care about its realism or not and it has impressed me, impossible better quality at this price, I may use it to fix myself
The colour is as shown in the photos, and there is a good amount of hair. The hair is quite rough feeling, but it's good for the price.