We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It really has been the best purchase I've ever made. I loved it too. It's beautiful, supports the weight, and matches everything I have grey in my bathroom.
This is beautiful! It’s a perfect size and color, nicer than expected, easy to assemble, and well worth the money.
Love this countertop organizer. I got the two high and it is perfect for my hair products as well as face and both moisturizer/lotions. Very sturdy - would buy again!
Easy Assembly, Nicer than expected, and very useful! It's well worth the money!
Lovely product., It was more excellent than expected, with Easy Assembly and handy utensils. Looks elegant and keeps things tidy
I’m so thrilled that I purchased two of these for my bathroom, and trust me when I say they hold all the stuff that was previously stored in another basket on my bathroom counter. Still, I like these better because they go with my bathroom counter sink cabinet and give my bathroom a nice touch of class-loving.
It is an excellent storage space for perfumes and B&BW body sprays! Heavy duty and beautiful!
This is amazing for the price! Actually for any price! Extremely sturdy. Easy to assemble. It took all that extra stuff off my counter! I love this !!!
This organizer is gorgeous and matches my bathroom perfectly! Exactly what I was looking for and excellent quality.
Okay, I was impressed with the quality of this piece. It is very sturdy; the plastic is thick, and the metal rods are as well, which makes it very durable and comparable to something you would buy here in America at a Home Goods store. It is of great quality for the price and has plenty of room between shelves for my makeup products, which is more significant than I thought.
Super convenient, sturdy attachment nice addition for bottles of shampoo lying around
This item is easily assembled and has a charming aesthetic. I am very pleased with this piece as it complements the other fixtures in my bathroom beautifully.
This product offers exceptional value and durability, making it a worthwhile investment regardless of its cost. Its robust construction and straightforward assembly process contribute to its utility in decluttering countertops. Overall, I am highly satisfied with this product.
Super convenient, sturdy attachment nice addition for bottles of schampo lying around
It is good product, equal to the image.
Very beautiful, and useful
good item, fast delivery