How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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It's soft and it doesn't have a smell. True to size and density! Would recommend. Doesn't tangle, no shedding and takes bleach very well and quick.
Looks an feels amazing, I love it just wait to get it put on my head!!!
The hair came fast and it’s true to length it’s nice I would order again
These are pics with NO FILTERRR it could be a bit more full but I like it!
Great hair quality. The store owner had great communication throughout the whole process and was very helpful. Shipping was less than a week!!
Very nice wig soft I really love it can’t wait to install I give this wig 100% satisfaction was not disappointed thank you so much
This is the best quality hair I have ever seen, it is soft💇🏻♀️🤌
This wig is amazing!! , i ordered the 34 inch 13/6 150% density, and honestly its perfect, now if you prefer super thick full curls i would recommend the highest density, but for me i wanted a flat wet look so thinner works for me. But yes its super full , lace is amazing and soft, and $150 for 34 inch curly wig , yes you cannot beat that price !!! Jump on it asapp!!! My wig came in 2 days yall !! And the seller texts you as your order processs 😘 will be buying again.
Hair was very good! The hair is very soft, with accurate length, full thickness, no tangled, no smell, and the lace is very transparent.The shipping took less than 4 days, so I really recommend for you to buy this wig as you will not be disappointed!
Omg this is the fastest I ever received a package,,thank you guys,,the hair is super amazing, very soft and smooth,,thank you again.
My hair is very soft; and I really like this wig. The delivery speed was very fast; and I received the wig within 4 days. No entanglement; no odor; accurate length; full thickness; lace very transparent. I will definitely make another purchase.
The hair is very soft and flows very well, minimal shedding but looks like it may be tangled, the shipping was fast and I fell in love with it as soon as I opened the package when I received it, there is no smell and the curls are beautiful.
Came on time ,definitely recommend true to length no smell go get you one !!
Literally inlove with this wig!!!!! Easy to style and goes great with everything! Great for first time wig. Buy buy buy