How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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The hair came 3 days!!! I recommend this hair!!! This is such a beautiful product!
You see this hair, it's super beautiful, the curves are beautiful, I wore it for a few days and there was no problem at all, it was very breathable, it was very comfortable to wear, it was very close to my scalp, it was very natural.
Quality is premium you pay 💰 for what you get
Love this hair, it was easy to bleach and the lace melted like butter! And no tangling!
The quality of this hair surpassed my expectations. It is the best like I love it
Love the hair it’s soft
This is just what I need. It is bouncy and gives what it is supposed to give. The texture is nice and it takes heat well. Getting value for your money. Very little shedding as any human hair does. Love it.
I absolutely love this hair, it is easy to install, 100% human hair, full & soft and I was able to colored. It takes very well to heat and I would highly recommend for anyone to purchase.
Satisfaction at its best,this hair is gorgeous closure very soft.
The most amazing hair that I’ve had , the hair is thick and it feels awesome i love it!
great closure to go with my bundles. love the texture. will shop again
Love this hair! So natural looking and I can do anything I do with my real hair to it! I absolutely love it! These bundles and closure are sooo softttt and it don't shed at all,loved it! When I first received it I was worried about it because of the price but it is beautiful!!!!! I highly recommend, I'm sure it'll suit you well.
The hair has been doing good for me I love how it bounce back I had it in my hair more than 1month I still have it in…
This human hair is definitely worth the money!! Very full and can hold a curl real very well.
This hair is actually really good , I needed a last minute birthday wig and this one definitely didn't fail me.it was great I will order again.
This hair was shiny and soft. My stylist said that this hair is good. Will most likely order this hair in the future!
I absolutely love this hair. Doesn’t tangle and light weight.
This hair is really soft and easy to work with. It holds the curls for a while. The knots were easy to bleach. It had no smell and I a lot of compliments on it! It was definitely worth the price.
Love love loved this hair, it was true to length, soft, and made my head look full of hair. Will definitely buy again in the future. Had to put a picture of the bounce in there because it definitely can move!!
The hair is soft and smooth, shiny and full with amazing texture. It’s definitely true to length, The hair does not tangle or shed so far. these bundles are nice and I recommend them! Will be buying again!
Great hair was really surprised at price and even more surprised when hair came it’s so soft little shedding no smell packaged beautifully I will be ordering again
I love this hair lace is free part easy to restyle and the hair quality great looks very natural
Great quality and worth the money. I love the fact that it’s reasonably priced while at the same time its quality is of the best.
This is best hair I've had so far it's thick and soft and true to length.
The lace texture of the hair is super soft and and it has a beautiful shine to it.The hair is true to it's length. The customer service that is provided by this company is exceptional.