How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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This hair sheds minimally! It’s gogeous and the stitching is great! Very pleased! Especially with the price
This hair is as smooth as butter! I am so happy with this purchase. There is no shedding, is odorless and I can twirl my finger in it all day!!
Beginner friendly easy install great service also great quality
The hair is really really soft and doesn't tangle. After the wash was very manageable, air dried very well, curl pattern is on point. However, i love it !
Excellent and beautiful hair extension as well as described to me from today they have a fixed customer to continue shopping
This hair is amazing for the price. It’s super soft and true to length. I did a traditional sew-in. It arrived super fast, in time for appointment day!
I love the quality of the hair, it’s easy to style and the lace melts in my skin perfectly. I love the softness and the texture of the hair.
Super soft and easy to curl the hair has no smell too it the hair is light weight, this My new favorite I will definitely be buying again
The hair was soft, and so many people commented on it. I didn't use the closure. I will be buying again
The hair doesn’t tangle , the texture is soft , it is true to size and it’s a natural color also can be bleached or dyed .
I love this hair. It's so soft, silky and beautiful. it was true to its length.
This hair was very soft and lasted me a very long time. Definitely recommend
This hair very soft and the color as described , unprocessed. perfect for a sew-in, come in time.
Loves this hair, I got this hair for my prom and kept it in for a month or so it was very full and lasted. I didn’t shed and kept its length and shape the whole time I had it in 10/10 recommend. It also didn’t get tangled what so ever very easy to maintain.
Great choice! The bundles are soft, silky, tangle free and true to length. As advertised, the closure is pre plucked and gives a natural hairlines.. don’t wait, grab this today girlies!
The hair is perfect enough for me no shedding no smell the right left and quick fast shipment
I brought these bundles for my sister & she overly loved them!! True to length, Soft, & Fast/Neat shipping didn’t have no weird smell just an overall 100000/1000000 😍😍😍
I had never had a sew-in before. I love how it turned out. Got so many compliments. Some didn't even know it wasn't my real hair. Great quality hair and it looks so good.
I’m a small business owner that sells mad installs units. This hair was really good quality for my clients,Attached is how I used it to do my hair for my birthday I’m in love